N Nikki1 Estimable Jun 2, 2014 2 0 4,510 Jun 2, 2014 #1 I need to back up my galaxy s4, the screen has gone totally blank and I might need to replace my phone. I need all the files on the phone.
I need to back up my galaxy s4, the screen has gone totally blank and I might need to replace my phone. I need all the files on the phone.
Phillip Corcoran Judicious Moderator Sep 7, 2013 3,343 4 32,915 Jun 2, 2014 #2 Pull the battery then put it back. This will cause the phone to restart. Upvote 0 Downvote