I have photos and videos on my iPhone that I cannot transfer to my laptop, which uses WIndows XP.
The iPhone is recognised by the laptop, as Itunes fires up automatically and synchs my Outlook contacts and appointments, and it synchs music from my laptop to the iPhone.
There is an option in iTunes to synch photos, but only from the laptop to the iPhone, not the other way.
When the iPhone is connected to the laptop USB port I get a message on the laptop saying Apple camera detected, select software from the list below - bt there is no software listed.
The iPhone is not visible to WIndows Explorer or My Computer or Scanners and Cameras in COntrol Panel. If I try to add camer, Apple is not listed, so I can't. Yet, if I list the hardware evices I can find iPhone under USB devices and it claims it is working correctly, yet I can't see it!
I have tried plugging the iPhone into different USB ports and rebooting. I have tried another computer that does not have iTunes installed. That detects the iPhone and says it is ready for use, bt is still not visible anywhere.
I tried to install PicsAid (part of DiskAid) that another site recommended to solve the problem, but that won't install on XP, as it needs Vista or Windows 7.
I investigated the iCloud, but that won't work with XP either.
I have wasted all day on this. Does anyone have a solution that will work?
The iPhone is recognised by the laptop, as Itunes fires up automatically and synchs my Outlook contacts and appointments, and it synchs music from my laptop to the iPhone.
There is an option in iTunes to synch photos, but only from the laptop to the iPhone, not the other way.
When the iPhone is connected to the laptop USB port I get a message on the laptop saying Apple camera detected, select software from the list below - bt there is no software listed.
The iPhone is not visible to WIndows Explorer or My Computer or Scanners and Cameras in COntrol Panel. If I try to add camer, Apple is not listed, so I can't. Yet, if I list the hardware evices I can find iPhone under USB devices and it claims it is working correctly, yet I can't see it!
I have tried plugging the iPhone into different USB ports and rebooting. I have tried another computer that does not have iTunes installed. That detects the iPhone and says it is ready for use, bt is still not visible anywhere.
I tried to install PicsAid (part of DiskAid) that another site recommended to solve the problem, but that won't install on XP, as it needs Vista or Windows 7.
I investigated the iCloud, but that won't work with XP either.
I have wasted all day on this. Does anyone have a solution that will work?