Hey there, TJ Howard.
You could take a look at the instructions from this link: http
/en.kioskea.net/faq/4811-toshiba-laptop-reset-to-factory-settings. Note that those are not for a specific model and may vary. Ideally I'd recommend that you check the laptop manufacturer's website for specific instructions or contact their customer support to ask for assistance.
Hope that helps.
Boogieman_WD