how to find out what Verizon did to my phone after i didnt pay my bill with them

[Victoria-35]

how to find out what Verizon did to my phone after i didnt pay my bill with them. i went to another company and got a phone threw new company than my old verizon phone was sent a message from verizon and then all of my contacts were gone

 

[hang-the-9]

They likely removed your Verizon account which contained your contacts.