how to open the program in my laptop cursor is not responding

[Marievhic]

My corsor is not responding.i can not open programs and close the programs in my laptop because the corsor is not responding

 

[webworkings]

Try connecting an external mouse and see if it will work.

If that works, then your touchpad is acting up. Try the following and see if it fixes it...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

It should work now.

Also, you might also want to check for updates to your drivers.

 

[Kathy_45]

This has happened to my Dell. I can't get past the security screen to get to the keyboard to make the changes. This happened using the mouse pad. I have an external mouse that plugged in and I can get to where I'm supposed to type in my password and its not recognizing anything from the keyboard. This happened after Windows updated last night. Help please!

 

[webworkings]

You would need to try an external keyboard.