Solved! how to remove comio c1 from customization mode

Looking at that image, I am wondering if the phone is in it or a browser or app is in it. I have heard of a lot of modes, but never called that. Have you tried the following...

1. If only happening in one app, closed the app, restarted (powered off and back on) the phone and tried entering the app again?

2. If happening on the phone itself (any app) then try and swipe down from the top of the screen and in looked to see if there is an option to exit it.

3. Should that not work, and a restart (power off and back on) not work, then try starting in "Safe Mode" and see if that changes it. (Instructions below)

If it shows fine in "Safe Mode" then there may be a bad app, virus or malware on the device which will have to be found and removed. If it still says that while in "Safe Mode" then you may have to "Hard Reset" the device.

To get into "Safe Mode" please do the following.

1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.
 
Looking at that image, I am wondering if the phone is in it or a browser or app is in it. I have heard of a lot of modes, but never called that. Have you tried the following...

1. If only happening in one app, closed the app, restarted (powered off and back on) the phone and tried entering the app again?

2. If happening on the phone itself (any app) then try and swipe down from the top of the screen and in looked to see if there is an option to exit it.

3. Should that not work, and a restart (power off and back on) not work, then try starting in "Safe Mode" and see if that changes it. (Instructions below)

If it shows fine in "Safe Mode" then there may be a bad app, virus or malware on the device which will have to be found and removed. If it still says that while in "Safe Mode" then you may have to "Hard Reset" the device.

To get into "Safe Mode" please do the following.

1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.
 
What do you mean "it's not going"?

You can't back up everything. Which I stated before. The best you can do is either upload what you can back up to a google account or other cloud account, or connect to a computer via USB cord and move all the files you wish to save (contacts, etc.) onto the computer.
 
Thread starter Similar threads Forum Replies Date
J Android Smartphones 2
G Android Smartphones 3
I Android Smartphones 3
R Android Smartphones 2
C Android Smartphones 2
C Android Smartphones 0
Spwun_ofakind Android Smartphones 6
D Android Smartphones 4
S Android Smartphones 1
Dio Brando Android Smartphones 1
GHolnyuk Android Smartphones 1
W Android Smartphones 1
J Android Smartphones 2
J Android Smartphones 1
R Android Smartphones 1
M Android Smartphones 2
A Android Smartphones 1
K Android Smartphones 1
K Android Smartphones 1
S Android Smartphones 2
Similar threads
Question Best Android Phones with Removable Battery (medium Priced)?
Question How do I remove the lock on the screen every time I place/receive a call?
Question How to remove video quality cap on cell phone?
Question new smartphone with removable battery
Question How can I remove this notification from my home screen?
Question LG STYLO 3 LS777 Antenna removal - location
Question I moved some apps to my SD card and removed it for a minute now the phone is saying I need to format the card and not reading anything on the SD card
Solved! How do I delete apps that don't have the option to remove them?
Solved! I was online and this popped up when I wasn't even touching the phone. Couldn't remove it.
Solved! My phone randomly shuts down after I remove AC cable
Solved! SM removed caller ID
Solved! Remove a virus from my phone battery
Solved! remove Google's "Tap to Speak" half screen, which replaced keyboard entering for Message texting?
Solved! I have LG phone, charger pod is damaged. Can I remove the battery and charge it then put it back in?
Can't remove screen overlay. Tried everything. Help don't want to flash my phone
Safe mode is on, no idea how I have got that on but don't know how to remove it.
Solved! My phone is an inbuilt battery so I can't remove it and fix it back, what can I do
Solved! Presidential Alert removal
samsung j7 imei no Removed by Moderator its still ringing please help me to find it out
Solved! how to remove safe mode in samsung galaxy gt-18552

ASK THE COMMUNITY