HP constantly freezing?

[Fancdew15]

Hey, all. I have an HP Pavillion that keeps freezing after about 30 minutes of use. I thought it was overheating, but after using a cooling pad, I can confirm that it's not. Any help?
I don't know much about it, but if you need info, just ask.

 

[Hamperking68]

What model is the device?

Have you made and hardware of software changes? Is it a HDD or a SSD?

Also, when was it purchased? With some HP laptops the thermal paste can solidify and cause issues.

If you can give me this information I should be able to help you.

 

[Fancdew15]

What model is the device?

Have you made and hardware of software changes? Is it a HDD or a SSD?

Also, when was it purchased? With some HP laptops the thermal paste can solidify and cause issues.

If you can give me this information I should be able to help you.

It's a HP G62 Notebook.

No hardware changes. Had to repair as windows got corrupted. Did that about 2 months ago. The warranty started on 2/8/11, so it was probably around then. I know it was in 2011. It's a HDD. It's either a 250 GB or a 500 GB.

 

[Hamperking68]

When you can login type into command prompt

"SFC /scannow"

 

[Fancdew15]

When you can login type into command prompt

"SFC /scannow"

Alright, running now. I'll tell you what happens.

 

[Fancdew15]

When you can login type into command prompt

"SFC /scannow"

It says, "Windows Resource Protection did not find any integrity violations."

 

[robert600]

In your original post you say "but after using a cooling pad, I can confirm that it's not". I'm wondering how you are sure it is not overheating? Are you thinking that since you're using a cooling pad it can't be overheating or are you getting a temperature reading?

 

[Fancdew15]

In your original post you say "but after using a cooling pad, I can confirm that it's not". I'm wondering how you are sure it is not overheating? Are you thinking that since you're using a cooling pad it can't be overheating or are you getting a temperature reading?

I got temp readings, I just worded it weird. Sorry.

 

[robert600]

is it one program in particular that is freezing it or does it freeze up even if is only on and sitting with just the desktop displayed?

 

[Fancdew15]

is it one program in particular that is freezing it or does it freeze up even if is only on and sitting with just the desktop displayed?

It freezes even with no programs open.

 

[Hamperking68]

At this stage you'd be better off re-installing windows.