hp d080ee keyboard problem help

Jul 3, 2018
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As mentioned above my hp d080ee keyboard is not working properly it's working but symbols that are typed by holding Shift Key and Numbers are not working only two of them do work % ^

also
when i try to type capital letters Right Shift Key works with all letters except q w e r u i o p

it's not a windows problem because i tried reinstalling windows didn't work but when i tried a usb keyboard it works fine no problem
so what could be done in such situation ?