Went through HP suggestions to remove battery and hold power on button for 30 seconds.
Replaced battery and no change. The power on button is lit along with the F12 button and the caps lock button blinks 3 times. The fan comes on for about 3 seconds and then quits. This cycle repeats with fan cycling on and off. Hard Disk does not seem to run at all. The system is a HP envy 17 TouchSmart with 8GB ram and a 1TB Hard Disk.
Removed ram and used a pencil eraser to clean contacts then tried replacing ram in different slots, one 4GB stick at a time and both sticks. No change. Tried removing ram and re powering on. No change.
What do I do next? What is causing the no boot and blinking capslock?
Replaced battery and no change. The power on button is lit along with the F12 button and the caps lock button blinks 3 times. The fan comes on for about 3 seconds and then quits. This cycle repeats with fan cycling on and off. Hard Disk does not seem to run at all. The system is a HP envy 17 TouchSmart with 8GB ram and a 1TB Hard Disk.
Removed ram and used a pencil eraser to clean contacts then tried replacing ram in different slots, one 4GB stick at a time and both sticks. No change. Tried removing ram and re powering on. No change.
What do I do next? What is causing the no boot and blinking capslock?