Question HP Envy battery not charging and charging led blinking


Aug 14, 2015
My HP Envy model 15-as031nd is not charging its battery. It defects the charging cable and it looks like it’s charging but the battery percentage is not increasing.

Also the charging led is flashing orange. Every 2 seconds it’s quickly flashing off and on again, and repeats this.

So far I’ve tried:

-Tried the power reset (laptop off, battery out, hold power button 30s and then on again)
-Install new battery. The old one was buldged and held no charge at all. The HP Hardware Diagnostics UEFI said it was a bad cell. Now with the new battery the UEFI is passing the battery test.
-Changed the charger. I’ve tried a 45W, 65W and 90W charger, all original HP.
-Update the laptop and update the BIOS as well. Then tried a BIOS rollback. Nothing.
-Deleted and reinstalled the battery driver in device manager.
-Printed a battery report. The report said nothing unusual, exceptie capacity is slowly decreasing. (Not the total just the current)
-Reinstalled Windows
-Tried to test the battery pins with a multimeter, but I don’t know how much the voltage is supposed to be.

If anyone could help that would be awesome as I’m a poor student so can’t go to the repair shop. I hope it’s not a motherboard issue and of so, how can I confirm/test this with a multimeter?

You've done pretty much everything I could think of except did you run a full battery diagnostic? I saw the mention of the report, but was that from running the diagnostic? HP has a diagnostic available for download. Don't know if it is the same one you ran. Also try running a calibration (doubt that will help).

The bulging old battery is concerning. How old is your laptop? Did you run lots of cycles charging and then using the laptop off the charger? Did the laptop ever get real hot--either while running or left in a hot car perhaps. Is the replacement battery an OEM battery?

It would appear the problem is either the new battery or the charging circuitry inside the laptop. How to decide which is tough. I would try to exchange the battery as the first thing. Trying to diagnose the charging is almost impossible without a schematic (which is difficult to get, in my experience).
Thread starter Similar threads Forum Replies Date
M Laptop Tech Support 0
C Laptop Tech Support 1
C Laptop Tech Support 1
W Laptop Tech Support 0
Orongo Laptop Tech Support 1
T Laptop Tech Support 1
pyro_isn_oob Laptop Tech Support 4
Y Laptop Tech Support 0
Y Laptop Tech Support 1
Sheezy008 Laptop Tech Support 2
R Laptop Tech Support 3
suhaib.ajaz03 Laptop Tech Support 0
1Legend Laptop Tech Support 0
Epic Creeper Laptop Tech Support 1
D Laptop Tech Support 0
Michael@Jensen@WK Laptop Tech Support 1
V Laptop Tech Support 2
Michael@Jensen@WK Laptop Tech Support 0
Skhaloo Laptop Tech Support 1
feems Laptop Tech Support 0
Similar threads
Question Lenovo Flex 14IWL Charging Indicator Blinking Orange While on Battery Power
Question lenovo ideaPad 814a 120S-11IAP - shows charging but no power to battery
Question Acer Aspire 3 battery light flashing on full charge
Question Razer blade 15 potential hardware charging issue
Solved! Laptop battery ASUS B31N1726 stuck at 2% and won't charge
Question My ASUS laptop works only through battery
Solved! my asus x509fj laptop battery not charging while plugged in
Question Lenovo IdeaPad Gaming 3 the screen goes really white once I work on battery and somtime while charging
Solved! Can I configure my laptop to not charge the battery?
Question Hp probook 640 G1 battery not charging.
Question How dangerous is slow charge to a laptop from an external battery?
Question Laptop Crashes and start showing Blinking Orange Light when Sleep or Shutdown while Charging is on
Question Dell Latitude E5510 new battery won't charge. Says "0% available (plugged in)"
Solved! Whenever i play games, the laptop heats as usual but after that the battery says "Plugged in, not charging" This happens in my Lenovo Legion 7i.
Question Lenovo 500s 14isk battery won't charge, weird LED blinking
Solved! 2in1 transformer battery works fine but won't charge, laptop works on charger too
Question shutdown when power charger is unplugged, turns on automatically when I put it. ASUS N580GD Laptop
Question Battery shows 100%, not working, charge capacity 500.000 while design capacity is 38.000...
Solved! Acer aspire not charging, it's model N19H1 and I have tried the battery reset and also removing all connected peripherals, please assist?
Question Internal battery charging but not powering when not plugged in