Hp Envy Laptop keeps temporarily freezing.

Jmeyers83

Prominent
Apr 28, 2017
1
0
510
0
I have an HP ENVY m6-n113dx laptop I've been having problems with. While using the laptop when I click on something it will freeze for a few seconds. I've been trying to figure out why and the main thing I've noticed is that whenever it happens, my hard disk usage spikes up to 100%. I'm not sure what the problem is but I would appreciate any help. Thank You in advance.

HP ENVY m6-n113dx
Windows 10 64 bit
3.3GHz/2.1GHz,AMD Quad-Core FX-7500
6GB DDR3L SDRAM
AMD Radeon R7 graphics
750GB 5400RPM hard drive
 

whitey86

Estimable
Jun 22, 2014
86
0
4,660
39
To eliminate if its a hardware fault id run dose diagnostics on it.

On HPs you can do this by tappimg F2 at the same time you turn it on. The select english and then run the comprehensive or extended test, will take 3 to 4 hours depending on the size of you hard drive.

If this passes all the tests id make you sure all the windows updates are installes

Good luck!
 

whitey86

Estimable
Jun 22, 2014
86
0
4,660
39
To eliminate if its a hardware fault id run dose diagnostics on it.

On HPs you can do this by tappimg F2 at the same time you turn it on. The select english and then run the comprehensive or extended test, will take 3 to 4 hours depending on the size of you hard drive.

If this passes all the tests id make you sure all the windows updates are installes

Good luck!
 
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