Hp laptop hanging

[arungowdask17]

Hi I brought new hap laptop 4gb ram ,1T Rom and ,4gb graphic card , but it's hanging too much ,it will take more time to open software and , if I select the any other software , automatically it will select last one ,like photos and videos also if I try to open 2nd one it's automatically selects last one help pls

 

[rgd1101]

MERGED QUESTION
Question from arungowdask17 : "New laptop hanging"

Hi sir ,I brought new hp laptop but hanging too much , and when I start to opening haps it's not opening , have to tap more than one time and it's take too much take to open

exact model of the laptop? but usually if you have issue with a just bought new laptop, return it.

 

[arungowdask17]

Model number 15-au624tx, already replacement time is over sir ,but If I try to talk them they are not responding

4gb ram ,1T Rom and ,4gb graphic card , but it's hanging too much ,it will take more time to open software and , if I select the any other software , automatically it will select last one ,like photos and videos also if I try to open 2nd one it's automatically selects last one help pls