Solved! HP stream laptop not shutting down completely

Apr 10, 2021
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I recently purchased a HP Stream14" Laptop after shutting down the laptop, the power adapter light is still flashing as if if is in sleep mode. How can I fix this any ideas?

When I power up the battery has gone down so it must still be on....
 
Apr 10, 2021
3
0
10
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I go to the start button, select the power button and then select shut down. It is just the white power light still flashes slowly as if it is in a sleep or hibernate mode....
 
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