So I woke up today to my htc desire 820G all good and fully charged checked the time, unplugged it and locked the screen. 5 minutes later I tried to unlock and check the time but found my phone turned off so I turned it back on it worked for less than an hour then
started to go off whenever I locked the screen and tried to unlock it again it doesn't unlock it just starts up as if I turned off
It kept doing that for almost 5 hours, when I plugged it in it started charging even though it was fully charged I turned it on and then it immediately went off.
about an hour later I tried to turn it on, it wouldnt even turn on.
whenever I plug it in it starts charging but as soon as I turn it on it goes off after the HTC startup screen displays
and now it won't even go on and I have no idea what happened
and I need it to function because it has all my work credentials and details
Can anyone please help me?
gotta admit tho, I drop my phone often on the floor but it used to workout fine.
PS
Also, the software is not the same as when I first got the phone I had to reinstall it after my phone caught malware and i had no access to my phone and eversince the phone got really slow and sometimes it does not process sounds properly and it comes out as noise
started to go off whenever I locked the screen and tried to unlock it again it doesn't unlock it just starts up as if I turned off
It kept doing that for almost 5 hours, when I plugged it in it started charging even though it was fully charged I turned it on and then it immediately went off.
about an hour later I tried to turn it on, it wouldnt even turn on.
whenever I plug it in it starts charging but as soon as I turn it on it goes off after the HTC startup screen displays
and now it won't even go on and I have no idea what happened
and I need it to function because it has all my work credentials and details
Can anyone please help me?
gotta admit tho, I drop my phone often on the floor but it used to workout fine.
PS
Also, the software is not the same as when I first got the phone I had to reinstall it after my phone caught malware and i had no access to my phone and eversince the phone got really slow and sometimes it does not process sounds properly and it comes out as noise