Solved! HyperX Cloud Stinger - Microphone issues

[staticfactorx]

**The problem I'm having is that the mic is much too quiet. My friends can all hear me, but they all report that I sound very far away, even when I raise my voice.

Bought this headset a while ago. Works fine on its own and I've tested it (and the microphone) on multiple devices in order to make sure that the USB Audio Adapter, nor the headset I was using wasn't busted.

The device I'm trying to use this headset on is the Alienware Alpha i7. (Alienware Alpha ASM100-7980 Console)
It doesn't have a headphone port of its own so that's where the Audio Adapter has to come in.

I've tried the following:

- Installing Realtek drivers. - Can't install them, and I've tried multiple versions.
- Uninstalling and reinstalling my current drivers.
- Microphone boost in sound settings - The option isn't available. The most I can do is check or uncheck AGC and it doesn't do all that much.
- Altering privacy settings and checking and unchecking the "Allow applications to take exclusive control of this device" in my USB Audio Device's mic properties.
- Changing the sample rate

If any more information is necessary I can provide it. Thanks in advance!


**1/4/19 Edit: Added problem I'm having with the headset. I apologize for adding this so late.

 

[hang-the-9]

You did not actually say what the issues are and what happened when you tested it on different devices. Did it not work on anything? Did you contact the vendor support? Could simply be a broken mic.

 

[staticfactorx]

You did not actually say what the issues are and what happened when you tested it on different devices. Did it not work on anything? Did you contact the vendor support? Could simply be a broken mic.

My apologies. I thought I added this in the original post.
The problem I'm having here is that the mic on my main computer hardly picks up any of my voice. Even when I raise my voice super close into the microphone it's very quiet. There does not appear to be any static or echoing.

I contacted vendor support a couple days after purchase, had the entire box set swapped out with a new one and I'm still having the same problem.

 

[hang-the-9]

Could be the adapter you are using, there is also a level adjustment in Windows for the mic, check that. Try the headset on another computer to see if issue is the system or not.