I ave a Dell Inspiron laptop with Vista which is 6+ years old. The WiFi card died last September, I keep getting a shock wa

[jmhub315]

Future life of 6 + year Dell Inspiton laptop

 

[Milheim]

What's your question exactly?

 

[jmhub315]

What's your question exactly?

My Dell laptop is 6 + yrs. old. The Wifi card died last Sept. I keep getting a shock wave failure. Dell says I should replace it. Is it beyond use and needs to be replaced or does it have significant amount of life remaining

 

[mcnumpty23]

yeah they would say that they want to sell you a new one

uninstall shockwave player and flash player then re-install them

 

[jmhub315]

yeah they would say that they want to sell you a new one

uninstall shockwave player and flash player then re-install them

 

[jmhub315]

Dell has done that a number of times but the failures continue. Is it worth repeating the uninstall & re-install ? Thank you for your response. I totally agree with you about dell wanting the sale.

 

[mcnumpty23]

if already done that as its 6 years old have you ever factory reset it?

if not it could do with it too many other softwares could be interfering to tell the exact issue

 

[jmhub315]

if already done that as its 6 years old have you ever factory reset it?

if not it could do with it too many other softwares could be interfering to tell the exact issue

I'm not aware that a factory reset has ever been done. Just found instructions how to. Since I'm totally computer illiterate is it safe to give it a try or will it get me in deeper trouble ? I really appreciate your advice

 

[mcnumpty23]

as long as you backed up anything you dont want to lose it shouldnt be any problem to factory restore it

in fact it should run better as its like it is new again--software wise that is

 

[jmhub315]

as long as you backed up anything you dont want to lose it shouldnt be any problem to factory restore it

in fact it should run better as its like it is new again--software wise that is

THANK YOU SO VERY MUCH. I'll give it a try

 

[mcnumpty23]

you are welcome