I got a new headset and it says the the headset is plugged in but the mic is not. How do I fix this or is it my computer ?

[elizabethev768]

I got a new headset and it says the the headset is plugged in but the mic is not. How do I fix this or is it my computer ?

 

[hang-the-9]

Need to list brand and model of the headset, same for the computer. Did you check to make sure you are not missing an adapter you need to use?