i got a virus crash on my samsung GT 6310..n my phone keeps switching on and off all time..i cant use it..please help me to re

thesh

Estimable
May 24, 2014
1
0
4,510
virus crash on samsung galaxy young GT6310..battery good..mobile keeps switching on and off all time..can i reformat the phone using my computer? plese how..i badly need my phone..thanks..
 

evan r

Estimable
Jun 29, 2014
2
0
4,510
im a computer geek myself. i recommend connecting to itunes by connecting your iphone charger with your laptop or pc and go to ituens go to top left corner click tools and click sync devices and your done! but if you dont have and laptop or pc youll have to wait