• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

I had reset my samsung grand prime properly but now my mobile has stopped working?so what should I do?

Sujit_6

Prominent
Jul 29, 2017
1
0
510
I had reset my grand max properly and reboot also.after some time my mobile upgrade from kitkat to lolipop version.therefore my mobile functions are stopped working.so how could I downgrade to kitkat?
 
Your best bet would be to reset the device again. That should take it back to the original OS.
 
Solution