Having similar issue my tv won’t respond to any pushes buttons or remote commands and it won’t turn off completely unless unplugged but plugged in it just repeatedly turns on and off turns on to the Phillips logo and turns off and repeat so on. Looked up everything and every other problems figured it might’ve locked me out in need of software update for whatever dumb reason that’d be but anyways went n wasted my time buying the usb drive and going through with everything to fix the tv so now I’m ready to trouble shoot it or whatever with it’s new updates but like I said before I can’t get a response from the tv at all and I’m not getting past the open screen and it’s cut off on repeat what do I do this tv is in perfect condition and is only one year exactly old it’s a Phillips 55” ultra HD 4K 5000 series
is the power lled blinking any failure code beep?? some tv is there missing power or a bad board the power led will blink a death code. then look online for the part needed to fix the blinking code. if you have extended warranty on the tv call the store and set up a home service.
Having similar issue my tv won’t respond to any pushes buttons or remote commands and it won’t turn off completely unless unplugged but plugged in it just repeatedly turns on and off turns on to the Phillips logo and turns off and repeat so on. Looked up everything and every other problems figured it might’ve locked me out in need of software update for whatever dumb reason that’d be but anyways went n wasted my time buying the usb drive and going through with everything to fix the tv so now I’m ready to trouble shoot it or whatever with it’s new updates but like I said before I can’t get a response from the tv at all and I’m not getting past the open screen and it’s cut off on repeat what do I do this tv is in perfect condition and is only one year exactly old it’s a Phillips 55” ultra HD 4K 5000 series
This is exactly happening to my tv now. We purchased it around same time last year