My avr when powered on say it needs a firmware update but fails every time i try it. I tried using the network, usb and via the web page. now my firmware version has ?? marks in it. pioneer support told me that i have to take it to a certified shop to have it fixed if it can be fixed. Anybody know how to fix this?
yes i followed those instructions and i get an error code. can't remember which error code it was i think 0-21 but i tried 3 different usb all formatted with fat32. i can try it again later if you need the exact code.
Follow the instructions mentioned in the advanced manual :
1.Connect the USB storage device to your PC.
2.Download the firmware file from our company's website to your PC and unzip.
Firmware files are named in the following way:
Unzip the file on your PC. The number of unzipped files and folders varies depending on the model.
3.Copy all unzipped files and folders to the root folder of the USB storage device.
Make sure to copy the unzipped files.
4.Connect the USB storage device to the USB port of the unit.
If you connect a USB hard disk drive to the USB port of the unit, we recommend that you use its AC adapter to power it.
If the USB storage device has been partitioned, each section will be treated as an independent device.
5.Press on the remote controller.
The Home screen is displayed on the TV screen.
6.Select "System Setup" - "Miscellaneous" - "Firmware Update" - "Update via USB" with the cursors in order, then press ENTER.
If "Firmware Update" is grayed out and cannot be selected, wait for a while until it starts up.
You will not be able to select "Update via USB" if there is nothing to update.
7.Press ENTER with "Update" selected to start update.
During the update, the TV screen may go black depending on the updated program. In that case, check the progress on the display of the unit. The TV screen will remain black until the update is complete and the power is turned on again.
During the update, do not turn off, or disconnect then reconnect the USB storage device.
"Completed!" is displayed when the update is complete.
8.Disconnect the USB storage device from the unit.
9.Press STANDBY/ON on the main unit to switch the unit to standby. The process is completed and your firmware is updated to the latest version.
also i tried to factory reset it by 1. While holding down AUTO/DIRECT on the main unit, press ÍSTANDBY/ON on the main unit.2. "Clear" appears on the display and the unit returns to standby. Do not unplug the power cord until "Clear" disappears from the display but CLEAR never appears in the display so it doesn't reset. Any idea ?
i redownloaded the firmware to 2 different usb drives and when i update it it goes to 9 percent then i get the error 1-83.this happened with both usb. then i tried it on the net and i et the same thing 9 percent 1-83. Any ideas