Question I have a Samsung Q80R. The audio works fine when it's hooked up to my computer, but when I hook it up to my TV, it's extremely quiet. Why?

[FirstLast1234]

Am I on the wrong setting? Is something plugged in wrong? Is it the TV or the speaker?

Thank you.

 

[hang-the-9]

Samsung Q80R is a TV not a speaker, you said when you hook it up to your TV, you would not be hooking up a TV to another TV.

Explain a bit better what you are connecting and how, what ports, what cables, using any adapters?

 

[americanaudiophile]

The digital output of the TV is fixed in volume and can be different than the PC output (which should be left all the way up for best sound).
So long as you can get the soundbar loud enough the setting doesn't matter.

 

[FirstLast1234]

The Q80R IS a speaker. The Harman/Kardon. https://www.samsung.com/us/televisions-home-theater/home-theater/sound-bars/hw-q80r-samsung-harman-kardon-5-1-2ch-soundbar-with-dolby-atmos-hw-q80r-za/

Also, americanaudiophile, could you explain a bit more what you mean? I'm a bit confused. Thank you!

 

[bignastyid]

The Q80R IS a speaker. The Harman/Kardon. https://www.samsung.com/us/televisions-home-theater/home-theater/sound-bars/hw-q80r-samsung-harman-kardon-5-1-2ch-soundbar-with-dolby-atmos-hw-q80r-za/

Also, americanaudiophile, could you explain a bit more what you mean? I'm a bit confused. Thank you!

No the Q80R is a TV
https://www.samsung.com/us/televisions-home-theater/tvs/qled-4k-tvs/65--class-q80r-qled-smart-4k-uhd-tv--2019--qn65q80rafxza/

The HW-Q80R is a Soundbar.

 

[FirstLast1234]

Well, it's my bad for mot saying the full name, but you don't have to link me to the product; I'm well aware of both. If you are, too, however, can you help me with my problem? What's a TV and what's a soundbar isn't my question.

 

[bignastyid]

It's more than likely a setting on your tv or a problem with the audio cable you are using as another device works fine. Check the audio settings in your TV

 

[FirstLast1234]

It's more than likely a setting on your tv or a problem with the audio cable you are using as another device works fine. Check the audio settings in your TV

I used the same cables for each speaker/soundbar for all of my different TVs, too. I have all of the settings all the same/maxed out on all of my TVs, as well. So I would think it must be another issue?

 

[hang-the-9]

Well, it's my bad for mot saying the full name, but you don't have to link me to the product; I'm well aware of both. If you are, too, however, can you help me with my problem? What's a TV and what's a soundbar isn't my question.

It did need some clarifying what you were connecting and how, we have seen some odd things people try to do. It is not beyond reason that someone is trying to hook up to TVs together for audio hehe.

Are you connecting the soundbar to TV with an optical cable or headphone out or something else? Volume control on the soundbar does not raise the volume?