I have a Sharp smart TV and connected the Gen 3 firestixk to it. No audio. What do I do?

[rhavins3957]

I purchased the Gen 3 Firestick and connected to my Sharp Smart TV. I have no audio. I also have a surround sound system. It did not effect the other firestick. I'm at a loss as what to do. I have reset and unplugged. Nothing works.

 

[americanaudiophile]

Did you check the audio settings in the new Firestick? Set them the same as the old one that does work?