I have a Sharp smart TV and connected the Gen 3 firestixk to it. No audio. What do I do?

Jun 30, 2018
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I purchased the Gen 3 Firestick and connected to my Sharp Smart TV. I have no audio. I also have a surround sound system. It did not effect the other firestick. I'm at a loss as what to do. I have reset and unplugged. Nothing works.