Solved! I have town hall 9 and I reset my Mobile.. n be the game is starting from level 1 he to get to my twin hall

[s4n8601]

I have town hall 9 and I reset my Mobile.. n be the game is starting from level 1 he to get to my twin hall

 

[hang-the-9]

Contact the game support, if the progress was saved on your phone, you need to start over. If it is saved on your logon account to the game, then they should be able to help you.

 

[jitendrad]

Have you connected the game with google account then you can recover it if not then Fb account is option if you aren't linked your games with both of these there is no way to recover it