I HAVE TRIED EVERYTHING!! rca tablet

[miss.unknown.author160]

So I tried using my RCA tablet again after some time, I charged it happy that it works and then I had to clean everything off the tablet because I forgot my password, so after that I try to open up gmail to put in my email but after I click create a new account IT WONT OPEN UP THE NEW PAGE like It shows up another screen for a second then goes back. So I tried opening up google play store SAME THING it shows the screen for a sec then goes home I HAVE TRIED EVERYTHING TO RESETING TO CLEARING CACHE OR DATE EVERYTHING HELP PLEASE

 

[webworkings]

Please don't type in all caps.

So the reset you did, was it the type to keep files, or was it a full "Hard Reset" to wipe everything? If the former, then that could be your problem. Then a bad file or app could still be on the device. If it was the second one, then it should have wiped everything from the device. Meaning any problems would be hardware rather than software.

Below are the "Hard Reset" instructions. Just in case. However, if it is a hardware issue, that won't help. You would need to have it looked at by a tech.

NOTE: Doing this will clear 'all' the data on your tablet, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the device.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the tablet...

1. Make sure that the tablet is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the tablet.

9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.