i need help with laptop problems

pappastone

Commendable
Dec 7, 2016
1
0
1,510
i have a Dell Inspiron 15 and when I plug in my charge to the outlet the power cord shows green
put when iplug it into my laptop from the wall outlet my laptop screen flashes just once than I lose all power laptop wont turn on and the power cord light doesn't show green anymore

I thought it was just the power cord so I replaced it but even with the new charger it does the same thing maybe it's the powerjack itself or mothermoard I donr know any suggestion please anyone thank you
 
Solution
Have tryed without the battery pack. Remove the battery and mains, hold the power button for about 15-20 sec to power cycle and power the laptop from the mains only, without the battery.
Have tryed without the battery pack. Remove the battery and mains, hold the power button for about 15-20 sec to power cycle and power the laptop from the mains only, without the battery.
 
Solution