Laptop_Nerd Splendid Aug 28, 2015 5,318 3 22,710 Mar 29, 2016 #2 Hi, The built in factory image inside the HDD might had been damaged or corrupted already so your last option is to create a Factory Reset disc or order from Gateway so your can reinstall Windows in your laptop. Here's how you can create your own factory reset disc: https/neosmart.net/wiki/gateway-recovery-disk/#Download_alternative_recovery_disk_for_Gateway Here's also a complete guide to use the factory reset disc: https/neosmart.net/wiki/gateway-recovery-disk/ Upvote 0 Downvote
Hi, The built in factory image inside the HDD might had been damaged or corrupted already so your last option is to create a Factory Reset disc or order from Gateway so your can reinstall Windows in your laptop. Here's how you can create your own factory reset disc: https/neosmart.net/wiki/gateway-recovery-disk/#Download_alternative_recovery_disk_for_Gateway Here's also a complete guide to use the factory reset disc: https/neosmart.net/wiki/gateway-recovery-disk/