I updated my Realtek Audio Drivers, and now no sound will come through my headphones/headset

May 6, 2018
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I recently updated my Realtek Audio Drivers, and when I went to plug in my headphones, no sound comes through them, but instead comes through the speakers. Do I need to restart my computer or how do I fix this.
 
The update may have turned them off. It happens. Try the following...

1. Go to "Control Panel".
2. Click on "Sound".
3. Make sure you are on the "Playback" tab.
4. Click on the device you are trying to fix.
5. Now click the "Configure" button and follow the prompts. (Be sure you also click the "Test" button.)
6. Once that is complete, click the "Properties" button.
7. When you are done with your changes, in "Properties", click "Apply" and then "OK".
8. Then click "OK", again, on the main "Sound window".

NOTE: If they don't show in there, right click on the white background of that window and make sure both "Show disabled devices" and "Show disconnected devices" is checked.

Should you still not see the them, right click on the "Speakers", only while the headphones/speakers are plugged in, and disable them. This may resolve the issue. Be sure you test that the internal speakers work again, when you unplug the headphones/speakers.

If it still doesn't work, then you may want to download and install the prior version of the driver(s) as the new ones may not work correctly with your device. Even if they say they do.
 
The update may have turned them off. It happens. Try the following...

1. Go to "Control Panel".
2. Click on "Sound".
3. Make sure you are on the "Playback" tab.
4. Click on the device you are trying to fix.
5. Now click the "Configure" button and follow the prompts. (Be sure you also click the "Test" button.)
6. Once that is complete, click the "Properties" button.
7. When you are done with your changes, in "Properties", click "Apply" and then "OK".
8. Then click "OK", again, on the main "Sound window".

NOTE: If they don't show in there, right click on the white background of that window and make sure both "Show disabled devices" and "Show disconnected devices" is checked.

Should you still not see the them, right click on the "Speakers", only while the headphones/speakers are plugged in, and disable them. This may resolve the issue. Be sure you test that the internal speakers work again, when you unplug the headphones/speakers.

If it still doesn't work, then you may want to download and install the prior version of the driver(s) as the new ones may not work correctly with your device. Even if they say they do.
 
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