i want to download my contacts and photos however my screen on my phone is black

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Veronica_39

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I want download my contacts and pictures from my phone to my computer however the screen on the phine is blank
 
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webworkings

webworkings

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Apr 6, 2016
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You can try connecting it to the computer via USB cord and see if it will let you access the internal storage without seeing the screen. Some phones will, some won't. However if it isn't even turning on, then you can't get the info from it.

Or, if you have the info on a SD card (not a SIM) then you can remove the SD card and connect it to the computer to get any info.
 
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webworkings

webworkings

Titan
Apr 6, 2016
25,141
261
113,340
14,334
You can try connecting it to the computer via USB cord and see if it will let you access the internal storage without seeing the screen. Some phones will, some won't. However if it isn't even turning on, then you can't get the info from it.

Or, if you have the info on a SD card (not a SIM) then you can remove the SD card and connect it to the computer to get any info.
 
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