Hi,
I bought a Lenovo Ideapad 710s laptop a few months back. It worked fine until recently when it started blacking out (not shutting down, I could still hear it running and the keyboard was lit), randomly, and to get it back on, I'd have to force a shut down. Because I could still use it I didn't do anything but try to restart it a few times. But, today, I decided to try to do a System Reset, through the troubleshooting restart option. I chose to keep my files but do the system reset, and it began alright (in the Installing Windows screen). After a while I noticed the screen lost brightness (which usually means it's low on battery), so I plugged in the charger. A while after, it went black as it was going sometimes, and I did what I usually did when that happened, forced a shut down (by holding the power button). It then began a loop where it turns on, goes to the Installing Windows screen at 64%, quickly goes to about 80-something% and then turns off, but quickly starts repeating this cycle again. I've managed to get to the boot menu, through the NOVO button, and disabled LAN access, but when I leave the boot menu, the cycle starts over again, just the same. It's been doing this for hours. I have no idea what to do, and I really need my files. Please help
I bought a Lenovo Ideapad 710s laptop a few months back. It worked fine until recently when it started blacking out (not shutting down, I could still hear it running and the keyboard was lit), randomly, and to get it back on, I'd have to force a shut down. Because I could still use it I didn't do anything but try to restart it a few times. But, today, I decided to try to do a System Reset, through the troubleshooting restart option. I chose to keep my files but do the system reset, and it began alright (in the Installing Windows screen). After a while I noticed the screen lost brightness (which usually means it's low on battery), so I plugged in the charger. A while after, it went black as it was going sometimes, and I did what I usually did when that happened, forced a shut down (by holding the power button). It then began a loop where it turns on, goes to the Installing Windows screen at 64%, quickly goes to about 80-something% and then turns off, but quickly starts repeating this cycle again. I've managed to get to the boot menu, through the NOVO button, and disabled LAN access, but when I leave the boot menu, the cycle starts over again, just the same. It's been doing this for hours. I have no idea what to do, and I really need my files. Please help