I downloaded a free program and the next day, I decided it wasn't right for me. I went to the control panel and tried ti uninstall, but it has been a nightmare. It gave an 800# to call and they wanted to take remote control of my computer. I could hardly understand the person, I think probably from India. He said he could do it with no charge, but I have a lot of information stored and really don't trust a site that will not let me uninstall myself. Your thoughts?