Is my pc not recognising my mic??

[Anorth]

I have just got my Sennheiser GAME ZERO headset, I plugged the 2 jacks into the mic and headphone ports, I was watching a video where someone was using the same headset and the mic sounded really good. I went and listened to mine and it sounds terrible, I went onto the "set up microphone" application on my computer and it couldn't even recognise the mic. When I go into the recording devices it shows this, http://imgur.com/a/CjnSL
Is my pc not recognising my headset?

Thanks, Ben

 

[MollyMagoo]

I have just got my Sennheiser GAME ZERO headset, I plugged the 2 jacks into the mic and headphone ports, I was watching a video where someone was using the same headset and the mic sounded really good. I went and listened to mine and it sounds terrible, I went onto the "set up microphone" application on my computer and it couldn't even recognise the mic. When I go into the recording devices it shows this, http://imgur.com/a/CjnSL
Is my pc not recognising my headset?

Thanks, Ben

Not a solution sorry 🙁
I have a HyperX Revolver and I am experiencing the same problem. It works, apart from being muffled when I stream, but I can't understand why it isn't recognisable.