• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Jumping from screen to screen

Status
Not open for further replies.

pat1computer

Distinguished
May 10, 2011
13
0
18,560
Why does my screen view jumps to a different screen? Such as if I'm typing a message in Outlook, the screen jumps to the Internet.
 
Solution
It may be an IE addon behaving badly. You can try disabling addons one at a time until you find the culprit. It could also be malware trying to take control of your browser. Run a scan with MBAM or Spybot and see what it turns up.
Sometimes misbehaving Windows programs force themselves to be the focus, but you might also be accidentally hitting the control or alt key when you are typing.
 


Thanks Phil - however, I do not accidentally hit the control or alt key - it just happens without doing anything. I could be typing an email and the screen goes to an Explorer internet screen and if I go back, sometimes, it goes back again.
 
It may be an IE addon behaving badly. You can try disabling addons one at a time until you find the culprit. It could also be malware trying to take control of your browser. Run a scan with MBAM or Spybot and see what it turns up.
 
Solution


How do I disable any addons? If I have malware on my computer, which Norton doesn't find, which program is better - MBAM or Spybot - and easiest to use? Thanks.
 



Thanks - I downloaded malwarebytes - but it only found PUM.Hijack.StartMenu - which I deleted (maybe I should have put it in Ignore - but too late now). Maybe that was the problem with my jumping screens.

I didn't download the superantispyware - not sure if I needed that also.

Thanks.
 


Thanks - I found it. Disabled GEPluginCoClass Object (thru Google) - maybe that will make a difference.
 
Status
Not open for further replies.