Solved! Keyboard is acting up

[nakiyahnevins]

I turn on my laptop and get on my sign in screeen, but before I could type the password the same random letter “p” just continues to go on my password. I tried restarting and shut down my computer but nothing helps. What should I do?

 

[webworkings]

To be honest, it sounds like your 'p' key is stuck or has something stuck in it. All it takes is a small bit of debris, food, liquid, etc., to cause a key to malfunction. So I would turn it off and check that first. Should that not do it, then try the following...

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then try the following... just make sure you disconnect the external keyboard while the system is reloading.

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

Additionally, if your device uses one, you may want to try updating the Synaptics Driver if the above doesn't help.

You may also want to check the device for malware, viruses, etc., which can interfere with normal operation.