Keyboard issues Gateway NE56R41U

Maryrs08

Prominent
Aug 8, 2017
1
0
510
My gateway laptop the keyboard will not work only the m key and when u hit it its like i hit the enter key instead. Also my mouse is working and when I try to use the onscreen keyboard still only the m key works as enter help me!!!!
 
Solution
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 
Solution