P peter.hamment Jul 16, 2018 1 0 10 0 Jul 16, 2018 #1 A series of keys aren't working on my laptop and when plugging in an external keyboard these same keys won't work. I have tried updating drivers and uninstalling drivers and it had no effect. Any suggestions?
A series of keys aren't working on my laptop and when plugging in an external keyboard these same keys won't work. I have tried updating drivers and uninstalling drivers and it had no effect. Any suggestions?
0 S shmoochie Prominent May 10, 2018 157 0 410 66 Jul 16, 2018 #2 I would try a hard reset first. Remove the battery and charger, and then press and hold the power button for 30-60 seconds. You also might make sure that the keyboard settings location is set to whichever country you live in.
I would try a hard reset first. Remove the battery and charger, and then press and hold the power button for 30-60 seconds. You also might make sure that the keyboard settings location is set to whichever country you live in.
0 S shmoochie Prominent May 10, 2018 157 0 410 66 Jul 16, 2018 #2 I would try a hard reset first. Remove the battery and charger, and then press and hold the power button for 30-60 seconds. You also might make sure that the keyboard settings location is set to whichever country you live in.
I would try a hard reset first. Remove the battery and charger, and then press and hold the power button for 30-60 seconds. You also might make sure that the keyboard settings location is set to whichever country you live in.
0 webworkings Titan Apr 6, 2016 25,143 261 113,340 14,335 Jul 16, 2018 #3 If it won't work on either the attached keyboard or an external one, you may well have motherboard problems. I would look into a repair/replacement. If it is under warranty, contact the manufacturer.
If it won't work on either the attached keyboard or an external one, you may well have motherboard problems. I would look into a repair/replacement. If it is under warranty, contact the manufacturer.