Keys won't work when I turn on the pc

ally.chan.9

Prominent
Sep 6, 2017
2
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510
Hi, I own a Mediacom Smartbook 11 and lately when I turn it on some keys (from a couple to the whole second row) won't work. Usually they start to work after a little while and even though I've searched I didn't find anyone else with this problem, so I thought that they were just somehow slower... But today they won't work at all, the whole first row of letters, I've tried turning it off and on again and cleaning the keyboard but nothing will help... Does anyone have an idea?
Thank you.
 
Solution
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 
Solution