keystroke accidently making computer lock

judie-struys

Prominent
Dec 12, 2017
3
0
520
1
Hello
I have an Acer Aspire E17 E5-774-57RK. When I press the top numbers keys,(not sure which one but I'm definitely not pressing FN key) and occasionally the q to p row, it initiates the computer lock .It makes no difference whether Numlock is on or off. I has only started doing this in the last few weeks. I bought the laptop in October 2017. Any ideas please? Not too complicated, I hope.
 
Try the following, and if that doesn't work and it is that new, contact the manufacturer as it is still under warranty.

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

 

judie-struys

Prominent
Dec 12, 2017
3
0
520
1


 
Thread starter Similar threads Forum Replies Date
Killahblade Laptop Tech Support 0
K Laptop Tech Support 4
M Laptop Tech Support 4
T Laptop Tech Support 1
P Laptop Tech Support 1
F Laptop Tech Support 1
R Laptop Tech Support 6
G Laptop Tech Support 4
O Laptop Tech Support 3
J Laptop Tech Support 3
M Laptop Tech Support 1
H Laptop Tech Support 5
B Laptop Tech Support 1
I Laptop Tech Support 7
M Laptop Tech Support 1
C Laptop Tech Support 1
J Laptop Tech Support 2
T Laptop Tech Support 6
A Laptop Tech Support 2
B Laptop Tech Support 2

ASK THE COMMUNITY

TRENDING THREADS