1 week old laptop and I got a notification from toshiba service station with 3 different updates I assumed coming from there they were important on the bios update window I installed it then restarted itself the toshiba logo came on then a box for a password I never put any on there and I am the only user I spoke to toshiba support and have been told it's going to cost more than the actual laptop please help as I haven't even paid for it yet