Lap Top WD 500 GB HD is clicking

Aug 4, 2018
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My HD is clicking and is not being read, I have very important files and pictures that I am not able to recover.
Is it any fix such as Replacing the Board if is the issue, or save the data that is inside the drive?
Sincerely,
Nick
 

geofelt

Distinguished
Oct 9, 2006
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You can remove the drive and use a USB to sata adapter cable to read what is on the drive.
If the fault was in the laptop you will be able to recover.

Otherwise, you are looking at much more expensive forensic recovery options.
There are companies that specialize in this so they will likely be able to recover your files.

You might be able to run the WD diagnostic program (data lifeguard) to diagnose the issue and possibly fix it.
The clicking could be as simple as the drive trying to recover a single bad sector and replace it.

Windows command chkdsk will try to find mismatched data links.
 

geofelt

Distinguished
Oct 9, 2006
647
0
19,910
166
You can remove the drive and use a USB to sata adapter cable to read what is on the drive.
If the fault was in the laptop you will be able to recover.

Otherwise, you are looking at much more expensive forensic recovery options.
There are companies that specialize in this so they will likely be able to recover your files.

You might be able to run the WD diagnostic program (data lifeguard) to diagnose the issue and possibly fix it.
The clicking could be as simple as the drive trying to recover a single bad sector and replace it.

Windows command chkdsk will try to find mismatched data links.
 

USAFRet

Splendid
Moderator


Why was there not an actual backup of that "important" data?

Take the drive out of the laptop.
Connect it to a PC or other laptop with a USB dock.
Run an application like TestDisk, mentioned above.

Good luck.
 
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