Laptop battery not working

Caspermog

Commendable
Sep 28, 2016
2
0
1,510
0
Hi
My HP pavilion laptop just doesn't work with the battery. It was fine with the original, but when that died, the two replacements (genuine) that I bought don't power the laptop. I don't think its as simple as not holding a charge. It just won't power up. The only way it works is buy plugging into the mains. It won't even keep working that that in sleep mode, I have to keep freshly plugging it in. Any ideas anyone? Thanks
 

sizzling

Distinguished
Oct 18, 2006
587
0
19,260
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These are genuine HP batteries? Not copies? If they are genuine HP batteries and won't work that suggests to me there is a problem with the internal power circuitry on the battery side, if correct the only fix is a new motherboard.
 
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