laptop battery problem : fully charged when plugged but shut down when unplugged

Oct 9, 2018
1
0
10
0
Before start, I'm using msi laptop GT62VR 6RD.

One day, my laptop battery started to show "fully charged" whenever charger plugged.
But as soon as I unplug the charger, laptop's battery LED turns to red and shut down immediately.

I think this problem comes from wrong battery indicator. What should I do?
 
Not sure if it's the battery or the board. I'm guessing it's the board, as the battery is reporting status. Try using a program to check the battery health, it might tell you something - otherwise you can take a chance on replacing the battery and hope that works.
 
Thread starter Similar threads Forum Replies Date
C Laptop Tech Support 5
AG95 Laptop Tech Support 5
N Laptop Tech Support 1
A Laptop Tech Support 2
R Laptop Tech Support 1
B Laptop Tech Support 1
L Laptop Tech Support 1
S Laptop Tech Support 2
T Laptop Tech Support 1
M Laptop Tech Support 1
P Laptop Tech Support 10
H Laptop Tech Support 4
B Laptop Tech Support 1
P Laptop Tech Support 1
A Laptop Tech Support 3
P Laptop Tech Support 6
0 Laptop Tech Support 5
F Laptop Tech Support 3
P Laptop Tech Support 3
C Laptop Tech Support 18

ASK THE COMMUNITY