Laptop cannot find my network, but can find other networks

[decaulion]

Hi, I have just encountered a problem. I updated Windows 10 and now my laptop cannot find my specific router, but it can find other routers in the neighborhood, and I can hotspot my phone and able to connect to the internet like that. I remember this problem happened a couple months ago (Windows 8.1), for some reason but then I just performed a factory reset and it worked, however I do not want to do that again. I am looking for any other alternatives.
Thanks

 

[digitaldoc]

I would try two things:

1- Reboot the router.

2- Reinstall the driver for the WiFi on the notebook.

 

[decaulion]

Those two things do not work.

 

[june85]

Hi,

If your wifi driver is up to date, there is no need to reinstall it. The problem is coming from your router.

If you don't want to perform a factory reset, just try to access your router settings. As you can not see and connect to your network by using the wifi, you will need to connect to it using ethernet cable. Then open your web browser and try to access to http/192.168.1.1. This is the default address, it might change according to the brand of router.

Once you are in the settings, look for the "channel" option, try to set it up on 7 or 11, then save changes and restart router. You should then be able to see your wifi network.

 

[decaulion]

Is there an alternative? As I live in a rental and using my landlord's wifi and he's away for the long weekend so I cannot ask him till Tuesday.

 

[decaulion]

His wife was still here. Ask her to unplug the router, And it worked. Sorry for the hassle of a simple solution. Thanks again guys.

 

[digitaldoc]

NP, and thanks for the followup.

 

[decaulion]

I guess I spoke to soon. I shut down my laptop and went to work, come back right now, all wifi networks are there but mine, however my ps4 iphone tablet all have that network on there wireless. This is getting funky right now

 

[digitaldoc]

I would go to a usb wifi adapter at this point.