Laptop connects to browser, but not Steam, Skype or Netflix

[zed77ultra]

My laptop can surf the web, but not connect to other services specified in title. I have tried disabling firewall for them and uninstalling Mcafee (I still have Norton) but nothing has worked.

 

[JeckeL]

Did you disable the windows firewall or the firewall in norton? And do you have a store-bought router or one that your ISP gave you?

 

[zed77ultra]

Did you disable the windows firewall or the firewall in norton? And do you have a store-bought router or one that your ISP gave you?

I disabled the Windows firewall, as I could not find the Norton firewall. I have a BTHub 4.

 

[JeckeL]

What are your system specs and operating system? How old is the laptop, and were you ever able to run steam/skype/etc at any point?

 

[zed77ultra]

What are your system specs and operating system? How old is the laptop, and were you ever able to run steam/skype/etc at any point?

I have been able to run Steam and Skype before about a week ago, and got the laptop for Christmas 2013. My OS is Windows 8.1 and and the specs are an i7-4702MQ processor, Nvidia GT 740M graphics card, 8GB of RAM, and a 1TB 7200 RPM hard drive.

 

[zed77ultra]

bump

 

[JeckeL]

Did you update to 8.1 around that time? Try running them in compatibility mode for 8

 

[zed77ultra]

Did you update to 8.1 around that time? Try running them in compatibility mode for 8

I updated to Windows 8.1 a long time ago, long before I encountered these problems.

 

[zed77ultra]

No worries guys I have reinstalled steam which fixed the problem for everything somehow, but all of my games aren't installed which is a bummer as my internet sucks and it will take a long time to install them again, but at least I don't have to buy them again.