Laptop failure due to failed hdd

websco

Estimable
Nov 4, 2015
1
0
4,510
0
Looking for replacement hdd and factory reset disk(s)

There seem to be no obvious site or sites to address the problem for Samsung laptops
 

harryfishrules

Estimable
Jun 26, 2015
43
0
4,610
10


Hello websco. The best way to get a replacement HDD is to look for a panel on the bottom of the laptop that can be removed. If so then remove that panel and look for a screw holding the HDD in. Otherwise, carefully remove the whole bottom case of the laptop and remove the HDD. Then check that the size is a 2.5 inch hard drive, then it is simply the case of buying a new 2.5 inch HDD that meets your size requirements.

To work this out, think whether your old HDD was large enough, if it was then get one the same size, if not then get a larger one. I suggest a 500GB or 1TB drive from a popular manufacturer such as Western Digital or Seagate.

As far as recovery disks go, you may be able to order them from Samsung at a steep price but as long as all the drivers are available from the Samsung website, you should be okay to go ahead and create your own installation media to re-install Windows.

If you find your laptop's model number (usually on a sticker on the bottom of the laptop) then look for it using their website to see whether drivers are available: (http://www.samsung.com/us/support/downloads)

If you were using Windows 10 then you can create this media here: (http://windows.microsoft.com/en-gb/windows-10/media-creation-tool-install)

And for Windows 8.1 here: (http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media)

Let me know how this goes and if you require any further assistance.
 

harryfishrules

Estimable
Jun 26, 2015
43
0
4,610
10


Hello websco. The best way to get a replacement HDD is to look for a panel on the bottom of the laptop that can be removed. If so then remove that panel and look for a screw holding the HDD in. Otherwise, carefully remove the whole bottom case of the laptop and remove the HDD. Then check that the size is a 2.5 inch hard drive, then it is simply the case of buying a new 2.5 inch HDD that meets your size requirements.

To work this out, think whether your old HDD was large enough, if it was then get one the same size, if not then get a larger one. I suggest a 500GB or 1TB drive from a popular manufacturer such as Western Digital or Seagate.

As far as recovery disks go, you may be able to order them from Samsung at a steep price but as long as all the drivers are available from the Samsung website, you should be okay to go ahead and create your own installation media to re-install Windows.

If you find your laptop's model number (usually on a sticker on the bottom of the laptop) then look for it using their website to see whether drivers are available: (http://www.samsung.com/us/support/downloads)

If you were using Windows 10 then you can create this media here: (http://windows.microsoft.com/en-gb/windows-10/media-creation-tool-install)

And for Windows 8.1 here: (http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media)

Let me know how this goes and if you require any further assistance.
 
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