Laptop getting freeze and delayed response - Dell Inspiron 3567

[tanmoy.ganguly003]

I have Dell Inspiron 3567 laptop. From the first day it's lagging problem is there it's getting freeze sometime and while working on chrome that time it's memory usage is getting very high!! don't know why so I'm using firefox and opera currently and also while opening any file or any type of content it will take few seconds to respond!

Is it a RAM issue or anything else ?

specs are:
Dell Inspiron 15 3567
Processor - intel core i3 7020U CPU @ 2.
RAM - 4 GB
1TB HDD
Windows 10
64 Bit OS

 

[webworkings]

If this is a brand new laptop, I would take it back and have them exchange it for another one. No device should give you this kind of problem.

 

[tanmoy.ganguly003]

Yes it's a new laptop and i have exchanged this from Amazon with the previous one !!

 

[webworkings]

Perhaps it is just that particular model. You may want to consider a different one.

 

[tanmoy.ganguly003]

If I install another 4gb or 8gb ram in it is that will be good ?? Is that problem will get resolved ? pls suggest

 

[webworkings]

While it may help a little, I don't think it would completely resolve your issue.