Laptop has Black screen upon turning on, with mouse Cursor only

[Baller8]

Hey guys can anyone please help with this issue? I read The other posts, but to no avail as I'm not experienced in tech issues as well.

I have a Lenovo T420 laptop and for 3 days now, when turning the laptop on, the screen goes black and only the mouse cursor is visible on it. No blue windows startup screen, I have windows 7

Can anyone please guide for the layman how to rectify the issue? In a piecemeal fashion, I have
No idea how to start "Bios" or what it's called or how to navigate these matters.

Any help is super appreciated, need my laptop on ASAP. Is there anyone available?

 

[Idk302]

Hey guys, I have the same problem... I tried the thing with sticky keys but when I tried to get to the control panel, the same error occured - explorer.exe was unable to start correctly. Do you know what should I do? I'm not really good at this kind of stuff..

 

[w.amol86]

Try this....

1. Press "Shift" repeatedly until the "sticky keys" window show ups.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.

Try this....

1. Press "Shift" repeatedly until the "sticky keys" window show ups.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.

Wouldn't that bring him back to an early version? If he had the windows cd I would say just use start up repair if not see if you can boot to safe mode.

Thanks for this post.... my laptop problem is solved...

 

[koechiankipyegon]

Try this....

1. Press "Shift" repeatedly until the "sticky keys" window show ups.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.

 

[koechiankipyegon]

The response you've given has not been of assistance... The sticky keys option shows but the "ease of access option" isn't there.

 

[mikeinbagnoles]

Try this....

1. Press "Shift" repeatedly until the "sticky keys" window show ups.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.

Well it's restoring!

 

[chetrysiddharth88]

Try this....

1. Press "Shift" repeatedly until the "sticky keys" window show ups.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.

 

[chetrysiddharth88]

Thanks a lot

 

[jetcar123]

Make sure the computer would be finished loading. Not on the initial start, like you would to enter BIOS.

You can also try doing the Ctrl+Alt+Delete and see if you can get "Task Manager" to show.


If the "Task Manager" windows shows, then choose "New Task" and then type in EXPLORER. If the desktop shows up then you need to go into "Start", "Programs", then "Accessories" and finally "Command Prompt". (Or you can do a search for CMD.)

Make sure you load the "Command Prompt" with Administrator access. Then when it loads type in....

SFC /SCANNOW

It will do a file check.

To learn more about "SFC" visit this link at Microsoft... https/support.microsoft.com/en-us/kb/929833

 

[jetcar123]

Ok so I know that this was posted a while back but I have a problem that is kinda the same and wanted to see if I could get help see I turn my laptop on and I press a button and screen goes black like this persons laptop does aswell and I have tried everything u have said but nothing works

 

[ellacallys]

Hey, the same thing just happened to me. It's easy. For mine I just press down the power key to completely shut it down and then remove the battery and re insert it , this restores the system I guess. Try it and see if it works.

 

[margiealta]

Thank you Webworkings. Very clearly explained, great post.

How long dose system restore take?

 

[jayr11]

uotemsg=18635404,0,2224605]Try this....

1. Press "Shift" repeatedly until the "sticky keys" window show ups.

2. Now click the the link there that will lead to the "Ease of Access Center".



I don’t see the link that would lead me to the Ease of Access Center.

All I see is the sticky keys pop up. Please help. I don’t wonna lose my data on my hard drive.

 

[markds]

uotemsg=18635404,0,2224605]Try this....

1. Press "Shift" repeatedly until the "sticky keys" window show ups.

2. Now click the the link there that will lead to the "Ease of Access Center".



I don’t see the link that would lead me to the Ease of Access Center.

All I see is the sticky keys pop up. Please help. I don’t wonna lose my data on my hard drive.

Same im psd

 

[Stevieg1359]

Try this....

1. Press "Shift" repeatedly until the "sticky keys" window show ups.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.

 

[Stevieg1359]

Thank you so much! I had the same problem and this has finally fixed it