Laptop HDD Error Question

rpadrotm

Prominent
Jan 8, 2018
2
0
510
0
Greetings, everyone.

I recently purchased a Acer Aspire Nitro 5 AN515-51-50PN (here's the URL: https://www.newegg.com/Product/Product.aspx?Item=N82E16834316155) over the holidays and last week I just started getting into when I realized the HDD arrived with errors.

Windows is not recognizing it as a drive letter. Under Disk Management, it's known as Disk 1 and is not initialized. When I try to initialize it, I either get the message "Disk Not Ready" or "Data Error Cyclic Redundancy Check". The option to partition it is not available under Disk Management. I would like to avoid an return, so I wanted to see if anyone here can assist me in figuring this out.

Thanks for the read.
 

rpadrotm

Prominent
Jan 8, 2018
2
0
510
0


Well, I am going to put in an RMA, but before I do that, I wanted to know if there was anything on my end I can do or if it's just a detective hardware. I am not familiar this sort of issue and a lot of the solutions I've read on the web doesn't seem to pertain to this particular problem.
 

USAFRet

Illustrious
Moderator


"Data Error Cyclic Redundancy Check" generally indicates a physical fault on the drive.
Nothing you can do with it at the consumer level.
 
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