Laptop headphone-jack not working properly

oscarcoltman

Estimable
Feb 8, 2016
3
0
4,510
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I can only hear sound through both sides of my headphones if I hold them in my laptop's headphone-jack a certain way, otherwise I can only hear through the right ear. Do I need to replace the jack or is there something else I can do?

Thanks.
 

_Blink

Estimable
Jan 20, 2016
34
0
4,610
13
Ah I see, most times I've heard of your issue it's the headset.

Yeah seems like the jack :(

And just to be 100% sure, do the headsets work fine in other computers? :)
 

_Blink

Estimable
Jan 20, 2016
34
0
4,610
13
Could just be that your headphones are giving the issue. Try plugging in another headset in and seeing how it does. I doubt the jack in your laptop is faulty, so just try a different headset (or speakers).

If the other ones work fine then you know you need a new headset :) Otherwise it's your jack.

 

_Blink

Estimable
Jan 20, 2016
34
0
4,610
13
Ah I see, most times I've heard of your issue it's the headset.

Yeah seems like the jack :(

And just to be 100% sure, do the headsets work fine in other computers? :)
 

yo____gouflash

Commendable
Dec 10, 2016
1
0
1,510
0


 

Mike Newcomb

Commendable
Jan 25, 2017
1
0
1,510
0
This is a common problem, often caused by either or both off of two factors.
Assuming:
a) the Headphones / Headset are working (test on another Laptop)
b) the internal speakers are working

i) the Jack Socket is a flimsy component to start with, and includes contacts to disconnect the internal speakers.
Depending on usage, eventually the contacts lose their flexibility and one or more fail to make contact.
It can be a nightmare to replace a Jack Socket, as generally it has many small contacts soldered to the Motherboard.

ii) take a look at the Jack Plug.
Should be 3.5mm diameter, but I have found invariably they are undersize - 3mm or just under.
Approximately 15% smaller than the specification!
This compounds the problem.

Possible remedies:-
Buy a usb to jack Socket adaptor - I tried *one*, but found the volume was low,.
Buy a Headset with the correct size Jack Plug - this cured my problem.
Buy a USB Headset

Good Luck - Mike
 
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